Lanla

company

About

Lanla transforms the power of customer experience into a driving force for the largest Canadian companies.

  • 51 - 100

Details

Last Funding Type
Series Unknown
Last Funding Money Raised
$2.50M
Industries
Consumer Research,Customer Service,Enterprise Software,Market Research,Marketing,Training
Founded date
Jan 1, 2002
Number Of Employee
51 - 100
Operating Status
Active

Founded in 2002 by childhood friends Luc Brousseau and Christian Watier, Mont‑Saint‑Hilaire‑based Lanla specializes in measuring and managing the customer experience. Now a leading Quebec firm, Lanla comprises 60 employees and serves close to 100 major companies throughout the province. Whether revising a company’s strategy, updating service standards, developing a business culture centred on the customer experience, measuring the behaviour of customers in their natural environment (e.g., in store or online), or measuring the economic impact of customer experience‑related decisions, Lanla’s team of experts is unmatched.

Lanla is expanding its services with the mobile platform Wizper™, an AI driven mobile app that analyzes and interpret satisfaction surveys, online reviews, social media posts, and operational data for retail businesses, restaurants, hotels, financial institutions, and service companies. Wizper™ generates detailed and actionable advice, alerts, and learning resources so that managers can improve both their customers’ experience and their company’s performance.

Funding Rounds

Number of Funding Rounds
Total Funding Amount
1
$2.50M
Lanla has raised a total of $2.50M in funding over 2 rounds. Their latest funding was raised on Jun 15, 2017 from a Series Unknown round.
Announced Date Round Money Raised Number of Investors Lead Investors Post Valuation
Jun 15, 2017 Series Unknown $2.50M 1 Capital croissance PME Detail

Investors

Number of Lead Investors
Number of Investors
1
1
Lanla is funded by 1 investors. Capital croissance PME are the most recent investors.
Investor Name Lead Investor Funding Round
Capital croissance PME Yes Series Unknown