Overview

Gender

female

Liz Bunger is an IT knowledge management process analyst with Paychex, Inc., responsible for training within the service desk organization and managing all aspects of the knowledge management program, including administration of the knowledge management tool, training, and analytics. Over the last several years, Liz has assisted multiple organizations within Paychex in implementing effective knowledge management practices. Liz holds certifications in ITIL v.3 Foundations and HDI Knowledge Centered Support Principles, and is an HDI Certified Instructor.