Exotel

company

About

Exotel is a SaaS company with full stack customer engagement, including contact center software, communications API, and conversational AI.

Details

Last Funding Type
Series D
Last Funding Money Raised
$40M
Industries
Cloud Data Services,CRM,Machine Learning,Messaging,Mobile Apps,SaaS,Software,Speech Recognition,Video Chat
Founded date
Jan 1, 2011
Number Of Employee
251 - 500
Operating Status
Active
Legal Name
Exotel Techcom Pvt. Ltd.
Also Known As
Exo

Exotel is the emerging market’s leading AI-powered cloud customer engagement platform. Incorporated in 2011, Exotel’s world-class cloud-based product suite powers 25 million calls daily simplifying customer engagement for over 6000 companies in India, SE Asia, the Middle East, and Africa. Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byju’s, Urban Company, HDFC Bank, Zomato, Oyo, etc.,), manage their customer engagement with Exotel’s omnichannel contact center (saas) and a suite of voice and messaging APIs over the cloud.

Funding Rounds

Number of Funding Rounds
Total Funding Amount
6
$75.70M ₹850M
Exotel has raised a total of $75.70M ₹850M in funding over 2 rounds. Their latest funding was raised on Jan 3, 2022 from a Series D round.
Announced Date Round Money Raised Number of Investors Lead Investors Post Valuation
Jan 3, 2022 Series D $40M 1 Steadview Capital — Detail
Sep 29, 2021 Series C $35M 7 — — Detail
Jun 2, 2021 Series Unknown ₹450M 6 A91 Partners
Blume Ventures
— Detail
Dec 10, 2020 Series Unknown ₹400M 1 A91 Partners — Detail
Feb 5, 2013 Seed $205.88K 1 — — Detail

Investments

Number of Investments
Number of Lead Investments
6
0
Exotel has made 6 investments. Their most recent investment was on Sep 20, 2022, when Headquarters raised $5M.
Date Company Name
Round Money Raised Industry Lead Investor
Sep 20, 2022 Headquarters
Pre-seed $5M Accounting —
May 11, 2022 Lighthouse Labs
Seed $9.10M Blockchain —
Apr 14, 2022 Loop Crypto
Seed $4M Cryptocurrency —
Mar 8, 2022 WalletConnect
Series A $11.25M Cryptocurrency —
Oct 26, 2021 Sipher
Seed $6.80M Blockchain —

Investors

Number of Lead Investors
Number of Investors
6
14
Exotel is funded by 14 investors. Steadview Capital and Mumbai Angels are the most recent investors.
Investor Name Lead Investor Funding Round
Steadview Capital Yes Series D
Mumbai Angels Yes Seed
A91 Partners — Series C
Arun Sarin — Series C
Blume Ventures — Series C
CX Partners — Series C
IIFL Asset Management — Series C
Singularity Growth Opportunities Fund — Series C
Sistema Asia Capital — Series C
Binny Bansal — Series Unknown

Employee Profiles

Number of Employee Profiles
6
Exotel has 6 current employee profiles, including Executive Shivakumar Ganesan
Executive
Executive
Board member
Employee
Executive

Acquisition

Exotel has acquired 3 organizations. Their most recent acquisition was MyVoyce on Nov 3, 2015. They acquired MyVoyce for 0.

Date Company Name
Industry Acquisition Type Price
Nov 3, 2015 MyVoyce
acquisition — Detail
Jun 29, 2021 Ameyo
Computer merge — Detail
Nov 11, 2021 Cogno AI
Artificial Intelligence acquisition — Detail