Sharpen Technologies

About

Sharpen is an agent-first omnichannel cloud contact center platform that offers voice and software solutions.

Indianapolis,Indiana,United States
101 - 250
https://sharpencx.com

Highlights

Details

Last Funding Type: Convertable Note
Last Funding Money Raised: $1M
Industries: Cloud Data Services,Enterprise Software,SaaS,VoIP
Founded date: Jan 1, 2011
Number Of Employee: 101 - 250
Operating Status: Active
Legal Name: Sharpen Technologies Inc.

Sharpen is committed to building software that improves the lives of contact center agents. Its cloud-native platform was built from the ground up free from the anchors of legacy code. With open REST APIs, companies can use the Sharpen platform as the foundation on which to configure solutions to solve their customer service problems.

Sharpen has developed a holistic solution designed to eliminate common inefficiencies that ultimately impact the agent, their quality of life, and their ability to provide a perfect customer experience. By creating a platform that addresses the needs of both IT and the contact center, agents are more prepared and better trained to do their job. The result? Happier, more effective agents creating happy, loyal customers.

Funding Rounds

Number of Funding Rounds

Total Funding Amount

9

$47.70M

Sharpen Technologies has raised a total of $47.70M in funding over 2 rounds. Their latest funding was raised on Aug 16, 2022 from a Convertable Note round.

Announced Date	Round	Money Raised	Number of Investors	Lead Investors	Post Valuation
Aug 16, 2022	Convertable Note	$1M	1	—	—	Detail
Jun 3, 2021	Debt Financing	$14M	3	Bridge Bank Multiplier Capital	—	Detail
Sep 9, 2020	Series Unknown	$12M	3	Cultivation Capital	—	Detail
Mar 12, 2019	Series Unknown	$15M	8	Cultivation Capital	—	Detail
Feb 16, 2016	Series Unknown	$4M	—	—	—	Detail

Investors

Number of Lead Investors

Number of Investors

4

11

Sharpen Technologies is funded by 11 investors. Bridge Bank and Multiplier Capital are the most recent investors.

Investor Name	Lead Investor	Funding Round
Bridge Bank	Yes	Debt Financing
Multiplier Capital	Yes	Debt Financing
Cultivation Capital	—	Convertable Note
Allos Ventures	—	Series Unknown
Lightchain	—	Series Unknown
Collina Ventures	—	Series Unknown
Elevate Ventures	—	Series Unknown
F&M INVESTMENT OFFICE	—	Series Unknown
Indiana University Philanthropic Venture Fund	—	Series Unknown
Jupiter Peak Capital	—	Series Unknown