Netomi

About

An AI-first customer service platform that enables companies to deliver the highest quality customer experiences.

San Francisco,California,United States
51 - 100
https://www.netomi.com/

Highlights

Details

Last Funding Type: Series B
Last Funding Money Raised: $30M
Industries: Artificial Intelligence,Customer Service,Digital Marketing,Enterprise Software,Machine Learning,SaaS,Software
Founded date: May 1, 2015
Number Of Employee: 51 - 100
Operating Status: Active
Legal Name: Netomi, Inc.

Netomi is a provider of AI-first customer experience designed for the Relationship Economy. Netomi's AI-powered virtual agents automatically resolve 80% of routine customer service inquiries, decreasing resolution time, increasing customer satisfaction and support quality, while reducing costs. The patented, no-code platform works across messaging, chat, email and voice, and understands 100+ languages. Netomi is based in San Mateo and has offices in New York, Toronto and India.

Funding Rounds

Number of Funding Rounds

Total Funding Amount

4

$52M

Netomi has raised a total of $52M in funding over 2 rounds. Their latest funding was raised on Nov 17, 2021 from a Series B round.

Announced Date	Round	Money Raised	Number of Investors	Lead Investors	Post Valuation
Nov 17, 2021	Series B	$30M	4	—	—	Detail
Mar 1, 2019	Series A	$14.70M	9	Index Ventures	—	Detail
Mar 1, 2017	Seed	$4.70M	7	Index Ventures	—	Detail
Mar 22, 2016	Seed	$2.60M	15	Y Combinator	—	Detail

Investors

Number of Lead Investors

Number of Investors

3

25

Netomi is funded by 25 investors. Index Ventures and Eldridge are the most recent investors.

Investor Name	Lead Investor	Funding Round
Index Ventures	Yes	Series A
Eldridge	—	Series B
Fin Capital	—	Series B
Indicator Ventures	—	Series B
WndrCo	—	Series B
Advancit Capital	—	Series A
Bowery Capital	—	Series A
Henry Kravis	—	Series A
ST Telemedia	—	Series A
Upslope Ventures	—	Series A