Genesys

company

About

Genesys provides omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises.

  • 5001 - 10000

Details

Last Funding Type
Private Equity(PE)
Last Funding Money Raised
$580M
Industries
Artificial Intelligence,Cloud Computing,SaaS,Software
Founded date
Jan 1, 1990
Number Of Employee
5001 - 10000
Operating Status
Active

Every year, Genesys orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service SM our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

Funding Rounds

Number of Funding Rounds
Total Funding Amount
1
$580M
Genesys has raised a total of $580M in funding over 2 rounds. Their latest funding was raised on Dec 6, 2021 from a Private Equity(PE) round.
Announced Date Round Money Raised Number of Investors Lead Investors Post Valuation
Dec 6, 2021 Private Equity(PE) $580M 1 Detail

Investors

Number of Lead Investors
Number of Investors
1
Genesys is funded by 1 investors. Zoom are the most recent investors.
Investor Name Lead Investor Funding Round
Zoom Private Equity(PE)